Dusted Privacy Policy

Lowen Logic Pty Ltd ("we", "our", or "us") respects your privacy. This policy explains how we handle your data when you use the Dusted mobile application.

Our philosophy is simple: We only use your data to help you get the job done. We do not sell your personal information to advertisers or data brokers.

1. Information We Collect

To provide the Dusted service, we collect the following types of information:

• Work Data: We store the data you enter into the app, such as start/finish times, break durations, job notes, and site names.
• Location Data (Optional): If you enable location features we process your device's location.
• Device & Usage Data: We may collect anonymous technical data about your device (e.g., model, OS version) and crash reports to help us fix bugs and improve app performance.

2. How We Use Your Information

We use your data for the following purposes:

• To Deliver the Service: Calculating hours, generating timesheets, and syncing data between your phone and our secure servers.
• To Improve Dusted: Analyzing crash reports and usage patterns to make the app faster and easier to use.
• To Communicate: Sending you important updates about your account or responding to support requests.

3. Data Storage and Security

• Your data is stored on secure cloud servers hosted by industry-standard providers.
• We implement reasonable security measures to protect your data from unauthorized access, but no method of transmission over the internet is 100% secure.

4. Sharing Your Information

We do not sell or rent your personal data. We only share data in the following strict circumstances:

• Service Providers: We use trusted third-party services to help run the app (e.g., for hosting, authentication, or sending emails). These providers are bound by confidentiality obligations.
• Legal Requirements: If required by Australian law or a valid court order.

5. Your Rights (Data Deletion)

You own your data. At any time, you can:

• Access the data we hold about you.
• Correct any inaccuracies.
• Delete your account and all associated data.

To request account deletion, please contact us at contact@lowenlogic.com. We will permanently delete your data within 30 days of the request.

6. Changes to This Policy

We may update this policy from time to time. If we make significant changes, we will notify you through the app or via email.

7. Contact Us

If you have questions about this policy or your data, please contact:

Lowen Logic Pty Ltd
Email: contact@lowenlogic.com
Location: Sydney, Australia